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Desa




Can You Help With These Problems?

  • Posted by shopkins9 on May 17th, 2009 at 10:25pm

    Doorbell does not work
    How do you replace the battery for this product.
  • Posted by watash21 on Apr 24th, 2009 at 3:24pm

    desa 5411a
    light is on allthe time, won't go off
  • Posted by tom173 on Apr 22nd, 2009 at 3:02pm

    Blower GA3750A
    Looking to buy a replacement
  • Posted by drryl_stanley on Apr 15th, 2009 at 8:27pm

    staples
    staples that came with gun don't fit powerfast stapler 34392
  • Posted by desmondpr on Apr 11th, 2009 at 12:06pm

    Motion Sensor Lightbulb
    Where can I purchase them?
  • Posted by ernsiera on Apr 4th, 2009 at 12:58pm

    wall mount
    need wall mount
  • Posted by jbrown on Mar 30th, 2009 at 9:59am

    Door chime
    I need to know how to change the ring tone to it, or just make it do the ding dong instead
  • Posted by hazak1 on Mar 22nd, 2009 at 12:11pm

    mounting Brackets
    We bought unit and find there are no mounting brackets.



    Blessings to you and yours
  • Posted by albradmon on Mar 17th, 2009 at 10:14pm

    Setting timer
    How do I set the timing for the lights on SL 5316-A?
  • Posted by matt.borden on Mar 16th, 2009 at 1:01pm

    not running
    Unit will no longer start; it kicked the circuit breaker and blew the onboard fuse. Replaced the fuse and it did the same thing.
  • Posted by marvinoliver75 on Mar 14th, 2009 at 3:40pm

    CBT30PT
    PILOT LIGHT WON'T STAY LIT.
  • Posted by vwoyak on Mar 12th, 2009 at 10:21pm

    programing mod 5411-a motion detector
    cannot program to work on auto, only works with wall switch, on or off
  • Posted by mdifante on Mar 2nd, 2009 at 4:56pm

    Infra--red heater tank top heater
    Burner will not stay lit after i release the the red button.
  • Posted by zureich on Mar 2nd, 2009 at 10:56am

    Oxygen depletion valve
    Fireplace lights then goes out after a min or so .
  • Posted by oxbow1962 on Mar 2nd, 2009 at 5:19am

    Manuals for RGH5500 Generator
    Why can't I get I download these manuals
  • Posted by fergie2222 on Feb 28th, 2009 at 6:47pm

    Iight bulb
    What is the typical lamp for the DESA 5312 ?
  • Posted by wwdking on Feb 26th, 2009 at 8:23pm

    vn1800c
    can i convert this unit from natural gas to propane or either butane gas?
  • Posted by kschorr728 on Feb 24th, 2009 at 11:49am

    LP not natural gas
    HDCFTP- I bought this fireplace to install in my basement at HomeDepot- I already stained it and had a natural gas line ran over professionally- and now just realized that the guy at Home Depot did not know what he was selling me as this is for use with propane- is there a way that I can convert thi…
  • Posted by amnfm69 on Feb 21st, 2009 at 2:23pm

    rm30lp
    lights but will not stay lit
  • Posted by carolshgp3 on Feb 18th, 2009 at 7:01pm

    Availability of part for model # REM20PT
    Heater will not operate without part #117941-03. We are in search of a location to purchase this piece. Please help by listing options in our area or a substitute that could be used.
  • Posted by shilong216 on Feb 13th, 2009 at 11:02am

    fireplace vent free blower
    vent free propane gas fireplace logs fan blower
  • Posted by niknac63 on Feb 9th, 2009 at 8:02pm

    accessories
    Our fireplace did not come with any perimeter trim or any other accessories. Where can we find htis ?
  • Posted by brickel95 on Feb 3rd, 2009 at 8:54am

    no start
    gas is hooked up correct pressure , but no gas going through the unit no pilot light just nothing no smell ??? nothing going from inlet to the unit if i unscrew it then you smell the propane.
  • Posted by sctier1 on Jan 30th, 2009 at 5:34pm

    desa international gas fireplace #104903-01
    need product/operators manual
  • Posted by docmr on Jan 27th, 2009 at 4:39pm

    Warranty
    I was wondering if you could tell me if this was still under warranty? serial # 015303973

    615-818-3208

    Paul Jolicoeur
  • Posted by ccgetterdone on Jan 27th, 2009 at 2:22pm

    adjustment screws
    where to set adjustment screws on the back of the heater
  • Posted by loco4 on Jan 26th, 2009 at 9:03pm

    pilot light will not stay lit
    pilot will not stay lit. if you hold button down, pilot will burn as soon as you release it , it goes dead. please help!
  • Posted by docmr on Jan 26th, 2009 at 2:09pm

    Waranty issue
    Hi, Having trouble with my fireplace , wanted to know if it is still under warranty? Serial # 015303973

    615-818-3208 Paul Jolicoeur
  • Posted by lbeboucher on Jan 26th, 2009 at 11:45am

    NEED MANUAL AND PARTS NOT SENT WITH BOX
    IT DID NOT COME WITH THE FILL CAP OR THE AXLES FOR THE LEGS
  • Posted by trandlett on Jan 26th, 2009 at 10:53am

    Keroses heater
    Heater was on a thermostat and pumped fuel out the front and did not ignite but motor kept running and pumping fuel. What could be the problem?
  • Posted by sujajo on Jan 26th, 2009 at 9:39am

    control knob
    I have 2 fireplaces and have never been able to turn the control knob; consequently, when the pilot light goes out, I'm unable to ignite the pilot light. I have the manual and follow it explicitly. Please, what do I do other than a service call that has become quite costly and inconvenient?
  • Posted by musicpro73 on Jan 24th, 2009 at 3:14pm

    parts
    where can i get parts
  • Posted by musicpro73 on Jan 24th, 2009 at 3:02pm

    parts & manual
    need manual and parts
  • Posted by lbeboucher on Jan 23rd, 2009 at 12:14pm

    NEED MANUAL
    PRODUCT CAME WITH NO MANUAL OR FILLER CAP
  • Posted by rmtdawg on Jan 23rd, 2009 at 9:46am

    is there a blower for thos unit
    I want to install a blower
  • Posted by etm1952 on Jan 22nd, 2009 at 7:17am

    gas space heater
    heater does not stay on. we think it is the thermostat. it is a comfort glow heater.where can we find a thermostat?
  • Posted by fattater on Jan 21st, 2009 at 5:46pm

    wick replacement manual
    wick only burns extra high heater goes out if you try to adjust only 60 days old
  • Posted by dennisbrookshire on Jan 21st, 2009 at 3:48pm

    need maintance manual
    heater turns off and you have to push reset button to get heater to start again
  • Posted by harleybill83 on Jan 21st, 2009 at 12:36pm

    Pilot light/ gas valve
    My gas log fire place pilot light will only be burning for about 15 to 20 minutes and goes out.

    If I can get the fireplace to light the unit will burn for about 20 minutes and the gas valve will make a clicking noise and the whole unit will go out including the pilot light.

    Can you assist me wit…
  • Posted by creed7680 on Jan 19th, 2009 at 7:40pm

    help
    I have had this ventless fireplace for approx 4 years. It is producing significant

    soot (walls, ceilings, drapes etc)

    I have had it cleaned but sooting continues. I do not have a manual.

    Do you have any suggestions?
  • Posted by fpfred8360 on Jan 17th, 2009 at 4:20pm

    weak flame
    My Propane heater seems to have a weak flame. so much that i can put my hand right at the opening and feel a mix or warm and cool air. Not hot at all. any ideas?
  • Posted by desa on Jan 17th, 2009 at 10:53am

    light stays on
    the lights work fine when we enter, but stay on until we turn of main switch. We then turn switch on and it will work the next time we enter but light stays on again. What can we do to correct? Thanks WAW
  • Posted by kimlukes on Jan 16th, 2009 at 3:17pm

    refurbish
    Heater sat w/2 gallons of kerosene in it for about 10 years without use. What do I need to do to use it? Other than sitting idol, it used to work ok and is still in good condition, except for foam filter.
  • Posted by mswope0404 on Jan 16th, 2009 at 2:23pm

    gas heaters
    can't get heater to ligth
  • Posted by bjoew on Jan 15th, 2009 at 9:19pm

    instructions
    need owners manuel. won't stay on. needs adjustment. if i need to take it somewhere i am in north little rock arkansas.
  • Posted by slambert on Jan 14th, 2009 at 9:21pm

    GA3700T Thermostatically controlled furnace blower
    I need to purchase one
  • Posted by robert.green30 on Jan 14th, 2009 at 7:20pm

    heater malfunctioning
    keeps kicking in and out while running blowing fumes and smoke a few moments then ignites again this happens after 20 or 30 minutes of runnig
  • Posted by mswope0404 on Jan 14th, 2009 at 2:47pm

    gas heater
    I can'nt get heater to light
  • Posted by lfd833 on Jan 14th, 2009 at 2:38pm

    fire places shut off flame
    RUNS for about a minute acts like the shuts off
  • Posted by herbncathy on Jan 14th, 2009 at 12:26pm

    Wire diagram/manual
    There were 2 wires from the photo cell pulled loose. I don't know where they go.
  • Posted by rehn6 on Jan 12th, 2009 at 1:23pm

    won't stay running
    will start,runs about 5 seconds and shuts off
  • Posted by tinabradsha on Jan 12th, 2009 at 12:08pm

    Manuals
    Looking for all manuals
  • Posted by thundr900 on Jan 11th, 2009 at 3:35pm

    CGCFTP
    Keeps shuting down possible thermocoupler problem? Where can I get parts?
  • Posted by jmorini on Jan 11th, 2009 at 2:32pm

    Reddy Heater RLP 35 LP GAs Smell
    Although the Unit is working and heating well. I have a strong LP smell? Is there an adjustment available?
  • Posted by jmorini on Jan 11th, 2009 at 2:32pm

    Reddy Heater RLP 35 LP GAs Smell
    Although the Unit is working and heating well. I have a strong LP smell? Is there an adjustment available?
  • Posted by jehn6 on Jan 9th, 2009 at 9:22pm

    won't stay running
    will only run about 5 seconds and then shuts down
  • Posted by johannabowen on Jan 8th, 2009 at 4:24pm

    Product Failure
    Pilot does not stay lit
  • Posted by hugh.barwick on Jan 7th, 2009 at 4:54pm

    propane heater
    No owner's manual, no connectorhose/regulator, no warrantee card.
  • Posted by dept411 on Jan 6th, 2009 at 9:49pm

    Theromstat installation
    I have the LFP33PR logs with the circulation blower. I would like to get a thermostat kit installed to make my logs the primary heat for my home. Do you sell such a kit or do I need to install it into the automatic/manual switch? My only concern with that is safeties not installed?
  • Posted by ac5oc on Jan 4th, 2009 at 2:54pm

    blower
    need blower
  • Posted by poogle77 on Jan 3rd, 2009 at 5:41pm

    keeps going out
    I am having an ongoing problem with my fireplace going completely out. I have had someone out to look at it twice and it still keeps doing it. There is a loud click when it goes out pilot and everything.thanks
  • Posted by jjstuff on Jan 3rd, 2009 at 1:17pm

    will not stay lit stays on about 3 min
    jack stufflebeem
  • Posted by richtredo on Jan 2nd, 2009 at 1:29pm

    logs,remote
    do they size it by the logs or the base ,i have to get new logs unit with the burner cuz my remote and receiver does not communication with each other anymore, i can only turn it on manualy ,the auto and flame control does not work ,and they want $300.00 for the remote and receiver if' that's the pr…
  • Posted by jwandsdb on Jan 2nd, 2009 at 1:11pm

    instalation
    lost manual
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by turner7933 on Dec 30th, 2008 at 10:48am

    price and how to order parts
    what will a PN 101712-03 fire box hood

    and a blower accessory cost me ?

    (blower GA3555) (blower GA3700T)

    which blower would I need to purchase

    to fit my VYGF33NRC
  • Posted by jisparks55 on Dec 29th, 2008 at 11:17am

    Heater shuts off after about 5 minutes of running
    Heater starts and runs about 5 minutes then shuts down. I wait about 5 minutes and the whole process runs again.
  • Posted by liloreo on Dec 26th, 2008 at 12:05pm

    owners manual
    cannot locat owners manual or service manual for my R100 torpedo forced air heater please help
  • Posted by mmitchell on Dec 25th, 2008 at 1:56pm

    Replacement logs
    I am looking for replacement logs for this fireplace.
  • Posted by tigertattoo19 on Dec 25th, 2008 at 9:06am

    Manual
    I am not able to retrieve the manual from the website Please try to e-mail me a copy

    Thank you
  • Posted by g8711 on Dec 22nd, 2008 at 11:21am

    Blower/thermostat
    I would like to add a blower to this unit. Along with a remote control thermostat thanks Matt
  • Posted by hehughes54 on Dec 21st, 2008 at 8:32am

    FUEL
    CAN I USE DIESEL FUEL IN PLACE OF KEROSENE.?
  • Posted by arthurkennell on Dec 20th, 2008 at 5:28pm

    spark plug gap
    not igniting all the time
  • Posted by 22coach on Dec 19th, 2008 at 8:45am

    Pilot light
    Afer holding it for a length of time it still goes out.
  • Posted by dreyes8396 on Dec 18th, 2008 at 1:13pm

    heating
    Is this suitable for indoor heating?
  • Posted by kamcx1 on Dec 17th, 2008 at 5:15pm

    heater pro115
    need owners manual
  • Posted by r.nocera on Dec 17th, 2008 at 1:42pm

    keeps shutting off
    My SolarFusion SF30NT keeps shutting off. It'll be going full blast trying to keep the room warm, and will just randomly shut off. When it does, it makes a loud ticking noise, like something is dropping inside it. Does anyone know why this is? My first thought was that there is air in the gas li…
  • Posted by meredyk on Dec 17th, 2008 at 11:26am

    owners manual
    anyone have this manual
  • Posted by nthornton on Dec 16th, 2008 at 1:44pm

    Inside fire box
    SHould the top of the fire box have the brick are something other that the light gadge metal?
  • Posted by joepeg63 on Dec 15th, 2008 at 10:15am

    Soot
    Having trouble with soot
  • Posted by tpar2001us on Dec 13th, 2008 at 5:05pm

    Vent free log pilot prob
    Pilot light goes out when fire shuts off at desired temperature.
  • Posted by info on Dec 7th, 2008 at 6:42pm

    Control unit
    My Model Number is the same as above without (B) My control unit will only work in manual mode not automatic, what is the part number for the control unit and price.
  • Posted by mim.bun on Dec 4th, 2008 at 1:59pm

    assembly
    Previous owner left this with a heater and it is not put together or needs proper instalation to hide wires. We also would like to know about proper placement.
  • Posted by gclark1210 on Dec 4th, 2008 at 1:39pm

    ventless baseboard
    wanting to purchase
  • Posted by jjtbird on Dec 2nd, 2008 at 12:01pm

    looking for manual to repair heater
    Heater will ignite but will not stay running
  • Posted by jerrydnj on Nov 28th, 2008 at 6:16am

    need manual
    need manual
  • Posted by bigrukkus on Nov 27th, 2008 at 1:29pm

    fireplace gas natural
    where does the combustion air flow in this fireplace,top or bottom after it enters into intake cap
  • Posted by william.watkins on Nov 23rd, 2008 at 11:11am

    rental
    B350D will not light, kerosene runs out front
  • Posted by ethall on Nov 22nd, 2008 at 8:06pm

    Blower KIt
    What model blower kit fits this model?
  • Posted by donashton on Nov 18th, 2008 at 1:19pm

    Desa Pole Saw Manual
    In case you haven't found it, you can download the manual from this site:



    http://12.153.20.74/manuals/121076-01A.PDF



    If you still have problems send me an email and dash1730@swbell.net & I'll try to help you. The attachment is not intuitive, but not really difficult once you know what you're …
  • Posted by mturton on Nov 10th, 2008 at 10:14am

    LP Conversion Kit
    I am trying to locate an LP conversion kit for this model of fireplace, SN FP070E97J T32NRB-A. We live in Kelowna, British Columbia, Canada. We are having a hard time locating one through our local distributor RockWorld. If you can tell us how to locate one that would be appreciated.

    Mark Turton …
  • Posted by dpleong on Nov 9th, 2008 at 4:52pm

    Broken
    I purchased this item about a year ago, it worked fine for a while. Now it just blinks when triggered. I tried changing bulbs , but that doesn't solve the problem. I remember some thing about a lifetime warranty
  • Posted by jgarcia13662 on Nov 5th, 2008 at 5:44pm

    FAS-30BB not staying lit
    completelt shuts down after 15 seconds.(pilot and all) Ran well for 5 years. no changes I can think of to it or it's surroundings.prior to this it smelled of burnt gas.
  • Posted by rds1700 on Nov 5th, 2008 at 12:05pm

    INSTALLATION INSTRUCTIONS
    IS THIS S42RH OK FOR INDOOR INSTALATION
  • Posted by hastinmurphy on Nov 4th, 2008 at 12:59pm

    location for fan mount
    where does the fan mount for this heater?

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