Even I'm also having the same problem just after one year. I'm throughly dissapointed & disgusted with this brand. I was told to replace the refrigerator's timer and it's guranteed for only 6 months in Sri Lanka. It's better to use older model refrigirators as it is more sturdy than the new models.
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The problem was that the air difuser had broken and wasn't opening enough to let cold air into the fridge from the freezer compartment. I bought a new one of these, fitted it myself and it's fine now. The air diffuser is located at the top left rear of the fridge compartment. If the fridge is warm and you can't feel cold air blowing through this vent the air diffuser is probably broken.
Cheers
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