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Avaya IP Agent Installation and User Guide for Citrix June 2007
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Note:
Note: When exporting and importing settings, most name changes to features in the
Phone Features or Personal Phone Features windows are made on a per
extension basis. To ensure that name changes are made for all extensions,
right-click on the feature and select the Rename (All Extensions) item from the
resulting menu.
Exported settings are platform-dependent. If you export Avaya IP Agent settings from
a Windows XP personal computer, do not import the settings to a personal computer
that uses a different operating system.
Imported and exported files include the following settings:
-
All settings available in the Program Options window
-
Screen pops
-
Lightweight Directory Access Protocol (LDAP) settings
-
Personal Phone features
-
Phone features
-
Abbreviated Dialing settings
-
Call Center features
-
Telephone button labels
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Audio settings
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Speed-dial settings
● Exit - Selecting this menu item closes Avaya IP Agent after making the necessary logouts
for the agent and the extension.
Edit menu
The following items are available on the Edit menu:
● Cut - Removes any highlighted text in the Number field and places it on the Windows
clipboard.
● Copy - Copies any highlighted text in the Number field and places it into any Windows
application such as Notepad or Word.