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Chapter 7: Avaya IP Agent basic operations
76 Avaya IP Agent Installation and User Guide for Citrix June 2007
This section includes the following topics:
● Recent Calls list on page 76
● Using the Phone Directory on page 77
● Administering and using Speed Dial on page 80
● Abbreviated Dial button on page 82
Recent Calls list
You can quickly dial or re-dial recent incoming or outgoing calls by using the Recent Calls list.
Telephone numbers are not duplicated in the list, so if the last ten calls are to the same number,
the number is displayed only once in the list. Only those calls with valid telephone numbers are
added to the list.
Before you begin
Before using the Recent Calls list, read and understand the following items:
● You or your system administrator can control the number of recent call numbers displayed
by setting that number in the Program Options dialog box.
● The list can show a maximum of the last 25 unique numbers recorded in the Call History
log. Abbreviated Dial buttons or numbers dialed on active calls (pin numbers) are not
included in the list.
● Letters that are dialed, for example, 1800GOAVAYA, are displayed in the recent calls list
as letters, not as the associated numbers.