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Before You Call for Service
Problem May Be Caused By What to Do
Marks, discoloration or
other stains
Aluminum utensils
rubbing against items
during wash cycle
Be sure aluminum utensils, especially light weight, foil-
type pans, do not touch dishes.
Lipstick and tea can be
difcult to remove
Change to a dish washing detergent with bleach.
Yellow or brown marks Iron or manganese in
water
To remove spots, use a non-abrasive cleaner.
Temporary solution:
Pour a teaspoon to tablespoon of citric acid crystals
in place of the pre-wash detergent in the detergent
dispenser. Follow this pre-wash with a full detergent
wash. Use the Heavy Wash cycle.
Permanent solution: Install an iron removal system in
the water supply.
Washing copper with
sterling silver
Yellow lm on sterling silver results when you wash
copper utensils in the same load. Silver polish will
usually remove this type of stain.
Tea or coffee (tannic acid)
stains
Remove tea or coffee stains by hand using a solution
of ½ cup bleach and three cups warm water. Do not
use on sterling silver or silver plate.
Discoloration of stainless
steel, silver plate
Allowing salty or acidic
foods to remain on
atware
Rinse atware that is to stand several hours before
washing.
Silver contacting stainless
steel or aluminum
Do not put atware made of different materials in the
same silverware basket compartment. Direct contact
to stainless steel can cause permanent damage to
silver.
Distortion of plastics Plastic item not
dishwasher safe
Do not wash plastic items in dishwasher that are not
“dishwasher safe.”
Marks on melamine and
plastics
Porous material Use a special cleaner for plastic.