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18
Before You Call for Service
Problem Solution Guide (Continued)
Problem May Be Caused By What to Do
Dishes not dry (cont.) Improper loading or
unloading
Do not overload or nest items. Make sure dishwasher
is loaded according to instructions starting on page 4.
Larger loads tend to dry better.
Dry cycle interrupted Door opened too soon. Make sure dry portion of cycle
is complete before opening door.
Chipping or breaking
of glassware
Improper loading Do not overload. Load between rack prongs, not
over them. Glasses loaded over prongs will not be
supported and may chip or break. Make sure glassware
is secure and can’t come loose. Always use the top
rack for delicate items.
Dishes are not clean Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 4.
Incorrect detergent use Use only correct amount of dishwasher detergent
according to water hardness. See page 8. Fill dispenser
only when ready to start the dishwasher. Do not use
old or caked detergent. Store dishwasher detergent
in dry place and in a closed container. Change the
dishwasher detergent if results are still poor.
Cycle selected is too short Select normal or heavy wash cycle.
Incorrect loading Make sure dishes and atware are loaded properly.
See Loading Your Dishwasher section. Make sure all
items are loaded securely and do not tip over.
Filter system clogged Make sure lter system is clean and properly installed.
See page 12.
Detergent build-up in
dishwashing compartment
Pour a teaspoon to tablespoon of citric acid crystals
or white vinegar into the pre-wash compartment in
the detergent dispenser. Run a normal cycle with no
dishes.
Chucks of food left on
dishes or in dishwasher
compartment due to drain
outlet cover being removed
Check to make sure drain outlet cover is in place. See
page 14.
Door will not close Racks not correctly placed Make sure the racks are in a horizontal position.
Whitish-blue sticky lm
on dishes
To much rinse agent See page 9 to change rinse agent dispenser setting.
Using liquid rinse agent
with a detergent that
already contains rinse
agent
Do not use rinse agent with detergent that contains
rinse agent or change detergent type.
Spotting and lming Hard water/incorrect use of
dishwasher detergent
Use correct amount of dishwasher detergent or change
detergent type. See page 8. NOTE: phosphate free
detergents do not work well with hard water.
You may need a home water softener.
No rinse agent Make sure rinse agent dispenser is full.
Rinse agent dispenser not
set correctly
See page 9.