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Before yoU Call for serviCe
proBleM solUtion GUiDe
Problem May be caused by What to do
Display: Unusual symbol
appears.
See Display section, page xx
Spotting and filming Hard water Use maximum recommended amount of dishwasher
detergent.
You may need a home water softener.
To remove hard water spots, try a vinegar rinse:
Wash and rinse load as usual.
Remove all metal items from dishwasher. Do not add
detergent.
Pour two cups of vinegar into a bowl and set it on bottom
rack.
Run dishes through an entire wash program. If the
vinegar rinse does not work, repeat process substituting
¼ cup of citric acid crystals (available at most drug stores)
for the vinegar.
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Wiping metal items with a damp cloth should remove spots.
For sterling and silver plated flatware, rub with a towel, or
use a good cream silver polish.
Garbage disposal or sink trap full Run garbage disposal to eliminate food and obstructions in
sink. Make sure sink drains properly.
No rinse aid Make sure rinse aid dispenser is full.
Water not hot enough Check hot water supply temperature. Minimum
recommended incoming temperature to the dishwasher is
120ºF.
Too little water Make sure water valve is fully open. Make sure that water
pressure is between 20 and 120psi and flow rate is a
minimum of 1.0 gpm.
Incorrect use of dishwasher
detergent
Use only correct amount of dishwasher detergent according
to water hardness (see page xx) and the wash program
selected. Fill dispenser only when ready to start the
dishwasher. Do not use old or caked detergent. Store
dishwasher detergent in dry place and in a closed container.
Change the dishwasher detergent if results are still poor.
Items not loaded properly or
overloaded
Make sure dishwasher is loaded according to instructions
(see page xx). Do not overload. Make sure spray can reach
all soiled surfaces.
Spray arms do not rotate properly Make sure that both spray arms rotate freely. Make sure that
items do not obstruct movement of spray arms. If necessary,
clear any obstructions
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and rinse under
water.
Strainer blocked Check strainer. Clean if necessary.
Excessive foam in machine Use only “dishwasher” detergent.
Too much rinse aid in final rinse cycle. Adjust rinse aid
dispenser (see page xx).
Flatware incorrectly loaded Make sure items are not nested (see page xx).
Small particles deposited on
items
Spray arms do not rotate properly Make sure that both spray arms rotate freely. Make sure that
items do not obstruct movement of spray arms. If necessary,
clear any obstructions
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and rinse under
water.