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89D-Link DAP-1650 User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1650. Read the
following descriptions if you are having problems.
1. Why can’t I access the web-based conguration utility?
When entering the name or IP address of the device (http://dlinkap.local for example), you are not connecting to a website
on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself.
Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Microsoft Internet Explorer® 7.0 or higher
• Mozilla Firefox® 12.0 or higher
• Google Chrome™ 20.0 or higher
• Apple Safari® 4.0 or higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
dierent cable. If the computer is turned o, the link light may not be on.
• Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.