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The washing results and drying results are not satisfactory
Problem Possible cause Possible solution
The dishes are not clean. The washing programme was
not applicable for the type of
load and soil.
Make sure that the washing
programme is applicable for
the type of load and soil.
You did not put the items cor-
rectly in the baskets, water did
not touch all surfaces.
Put the items correctly in the
baskets.
The spray arms could not turn
freely. Incorrect position of
the items in the baskets.
Make sure that an incorrect po-
sition of the items do not
cause the blockage of the
spray arms.
The filters are dirty or not as-
sembled and installed correct-
ly.
Make sure that the filters are
clean and correctly assembled
and installed.
The quantity of detergent was
not sufficient or missing.
Make sure that the quantity of
detergent is sufficient.
Limescale particles on the
dishes.
The salt container is empty. Fill the salt container with dish-
washer salt.
Incorrect level of the water
softener adjustment.
Adjust the water softener with
the correct level.
The salt container cap is not
closed correctly.
Make sure that the salt con-
tainer cap is closed correctly.
There are streaks, whitish
stains, or a bluish layer on
glasses and dishes.
The rinse aid quantity is too
high.
Decrease the rinse aid quantity.
Dry water drop stains on
glasses and dishes.
The rinse aid quantity is too
low.
Increase the rinse aid quantity.
The detergent can be the cause. Use a different brand of deter-
gent.
The dishes are wet. The washing programme was
without a drying phase or
with a decreased drying phase.
For better drying results, keep
the door ajar for some minutes.
The dishes are wet and matt. The rinse aid dispenser is emp-
ty.
Fill the rinse aid dispenser with
rinse aid.
The multitab function is on
(this function automatically
deactivates the rinse aid dis-
penser).
Activate the rinse aid dispenser.
Activating the rinse aid dispenser
1. Activate the appliance.
2. Make sure that the appliance is in setting mode.
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What to do if…