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Charging Problem Solution
Streamer does not
work even while
charging
The battery of the Streamer is
drained completely
The Streamer needs to charge
for approximately 20 minutes
before it can operate. For opti-
mal battery life avoid draining
the battery completely
Volume Problem Solution
When I press a but-
ton the Streamer is
blinking and nothing
happens
Keyboard is locked to prevent
accidental button activation
Deactivate the key lock located
on top of the Streamer. When
the key lock slider reveals a
GREEN label, the keys can be
operated
When I turn the micro-
phones off , the volume
changes
The volume changes to default
level when changing program
This is by design
I have diffi culties
hearing the other part
on the phone in noisy
environments
Environmental sounds disturb
speech understanding
Turn the Hearing Instruments’
microphones off by pressing
the audio button for 2 to 3
seconds. You will hear the pro-
gram change beep and after
1 second the microphones in
both Hearing Instruments will
be off . Be careful not to turn
off the Hearing Instruments’
microphones in traffi c!
The phone call does
not go through when
the phone button is
pressed
You may be pressing the phone
button too long when you are
answering a call. The call will be
rejected
To accept a call make a short
press (less than 1 second)
I hear multiple beeps
in my Hearing Instru-
ments while operating
my phone
The key sound feature may be on
in your phone
Deactivate key sounds on your
phone
Wired audio Problem Solution
No audio in the
Hearing Instruments
Audio source needs to be turned
on
If the Streamer is connected to
e.g. a PC, make sure that the
volume is turned up on the PC
Volume is too low/high Volume needs to be adjusted on
the audio source
Adjust volume on the audio
source e.g. a PC to a level
that suits you when using the
Streamer