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10
Troubleshooting tips
Problem Possible causes
What to do
Waste disposer
is not starting
No electricity at the power
outlet
Check that the plug is correctly connected and power
is turned on
Check another appliance at the same outlet
Check house fuse
Foreign object may be
lodged between the
turntable and grinding ring
Turn power supply and water tap off. Rotate the
turntable, using a plastic, wooden or non-magnetic
implement to dislodge the foreign object
Grinding chamber may be
overloaded with food waste
or foreign matter
Turn the power and water tap off and, using a plastic,
wooden or non-magnetic implement, remove the
food waste or foreign matter. Refer to the operating
instructions section
Safety overload button
may have tripped
The reset overload button is a red button located
externally, opposite the power cord outlet, near the
bottom of the waste disposer
Abnormal noise
when operating
A spoon, bottle cap or
other foreign object may
have fallen into the waste
disposer
Turn power supply and water tap off. Wait until
grinding blades and turntable has stopped turning.
Use a plastic, wooden or non-magnetic implement to
remove the foreign object
Waste disposer
is jammed
Foreign object may be
lodged between the
turntable and grinding ring
Turn power supply and water tap off. Rotate the
turntable, using a plastic, wooden or non-magnetic
implement to dislodge the foreign object
Unit is leaking
at the top
connections
Improper seating of the
sink flange
Check that the sink flange is centred and sealed
tightly into the sink drain by the mounting assembly
from underneath. Refer to step 2 of the installation
instructions
Improperly installed rubber
gasket
Check that the rubber gasket is sitting flat under the
lip of the sink flange. Refer to step 2 of the installation
instructions
Mount ring not tightened
properly
Discharge outlet elbow may not be tightened.
Check the discharge elbow is tight. Refer to step 13 of
the installation instructions
Unit is leaking
at the discharge
outlet
Discharge outlet elbow may
not be tightened
Check the discharge elbow is tight. Refer to step 13 of
the installation instructions
Water is slow to
drain from the
sink
Rubber splash guard
fingers trapping air inside
the chamber
When the rubber splash guard is new, air can become
trapped within the chamber preventing water from
draining quickly. Pushing food through the rubber
splash guard will release the air and the water will
drain. Over time, the splash guard fingers will soften
and flex, holding back less air and aiding drainage
Troubleshooting
ELBA_Wastedisposal_UG.indd 10 10/22/08 6:22:47 PM