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Before You Call
PROBLEM CAUSE CORRECTION
RUNNING OF REFRIGERATOR
Compressor does not run.
• Freezer control is OFF.
• Refrigerator is in defrost cycle.
• Plug at wall outlet is
disconnected.
•
House fuse blown or tripped
circuit breaker.
• Power outage.
• Set freezer control. See Temperature Controls section.
• This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
• Ensure plug is tightly pushed into outlet.
•
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local Electric Company.
Refrigerator runs too
much or too long.
• Room or outside weather is
hot.
• Refrigerator has recently been
disconnected for a period of
time.
•
Automatic ice maker is
operating.
• Doors are opened too
frequently or too long.
• Refrigerator/freezer door may
be slightly open.
• Freezer control is set too cold
(control found in refrigerator
section).
• Refrigerator/freezer gasket is
dirty, worn, cracked, or poorly
fitted.
• Condenser is dirty.
• It’s normal for the refrigerator to work longer under
these conditions.
• It takes 8-12 hours for the refrigerator to cool down
completely.
•
Ice maker operation causes refrigerator to run slightly
more.
• Warm air entering the refrigerator causes it to run
more. Open doors less often.
• Ensure refrigerator is level. Keep food and containers
from blocking door. See PROBLEM section
OPENING/CLOSING OF DOORS/DRAWERS.
• Set refrigerator control to warmer setting until
refrigerator temperature is satisfactory. Allow 24 hours
for temperature to stabilize.
• Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
• Clean condenser. See Care & Cleaning Chart in Care
and Cleaning section.
Compressor goes off and
on frequently.
• Thermostat keeps the
refrigerator at a constant
temperature.
• This is normal. Refrigerator goes on and off to keep
temperature constant.
TEMPERATURES ARE TOO COLD
Freezer temperature too
cold. Refrigerator
temperature is satisfactory.
• Freezer control is set too cold. • Set freezer control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Refrigerator temperature
too cold. Freezer
temperature is satisfactory.
• Refrigerator control is set too
cold.
• Set refrigerator control to a warmer setting. Allow 24
hours for temperature to stabilize.
Food stored in drawers
freezes.
• Refrigerator control is set too
cold.
• See solution above.
Food stored in Meat
Keeper freezes (some
models).
• Meat Keeper Temperature
Control set too cold.
• Adjust Meat Keeper Temperature Control to a lower
setting. (Meat should be stored at a temperature just
below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.)