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PROBLEM
Grill will not light with a match or low heat with dial set
to "High" position.
Flame is erratic
Flare-ups
Burner flame is mostly yellow or orange, possibly in
conjunction with smell of gas.
Cart door does not align properly with cart
SOLUTION
• Is your gas supply fully turned on?
• If this is an L.P. grill is there gas in your tank ? Check
your gas level.
• If this is an L.P. grill, shut off gas supply, disconnect gas
line at tank, reconnect the line to the tank.
• Make sure all the knobs are in the off position, then open
the gas supply valve on the L.P. tank very slowly 1/4 turn,
then open fully (at least two full turns). Check flame
height again.
• Check to insure the gas supply line or hose is not kinked.
• If only one burner appears low, check and clean the
burner ports if clogged or dirty.
• Check for leaks.
Note - Pre-Heating time can take from 5 to 10 minutes.
• Check gas connection
- look for kinked hose.
- make sure gas supply valve is fully open.
• Gas level may be low.
• Grill may be in need of cleaning.
• Check flavor grids and cooking grates for excess food or
grease build-up.
• Ensure grill is not placed directly in the path of wind.
• Be sure drip tray is clean, (do not use aluminum foil on
drip tray.)
Note: Some flare-ups may be inevitable if cooking
greasy foods.
• Check the burner inlet for obstructions. Particularly at air
inlets for each burner.
• Grill may be in an area that is too windy.
• Loosen the four 1/2” bolts under the grill hood that hold
grill to cart. Slide grill head left or right as needed until
door is aligned properly
.
Retighten bolts.
WARNING: Move grill head gently to the left or right on
the cart! After the four bolts have been loosened, the
grill is not attached to the cart and could fall, causing
damage or physical injury.
Troubleshooting Your Grill
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