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Problem Possible Causes What To Do
Cube dispenser does not
Icemaker turned off or •Turn on icemaker or water supply.
work (on some models)
water supply turned off.
Ice cubes are frozen to •Remove cubes and move the feeler arm to the
icemaker feeler arm.
ON
(down) position.
Irregular ice clumps in •Break up with fingertip pressure and discard
storage container. remaining clumps.
•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
Water has poor taste/odor
Water dispenser has not been •Dispense water until all water in system is replenished.
(on some models)
used for a long time.
Water in first glass is
Normal when refrigerator •Wait 24 hours for the refrigerator to completely
warm (on some models)
is first installed. cool down.
Water dispenser has not been •Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained. •Allow several hours for replenished supply to chill.
Water dispenser does
Water supply line turned •See
Installing the water line.
not work (on some models)
off or not connected.
Water filter clogged. •Replace filter cartridge or remove filter and install plug.
Air may be trapped in the •Press the dispenser pad for at least two minutes.
water system.
Water spurting from
Newly-installed filter cartridge. •Run water from the dispenser for 2 minutes (about
dispenser
one gallon).
Water is not dispensed
Water in reservoir is •Call for service.
but icemaker is working
frozen.
No water or ice cube
Supply line or shutoff •Call a plumber.
production
valve is clogged.
Water filter clogged. •Replace filter cartridge or remove filter and install plug.
Refrigerator has odor
Foods transmitting •Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See
Care and cleaning.
Defrost water drainage •See
Care and cleaning.
system needs cleaning.
Moisture forms on
Not unusual during •Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does
No power at outlet. •Replace fuse or reset the breaker.
not work
Light bulb burned out. •See
Replacing the light bulbs.
Water on kitchen floor or
Drain in the bottom of •See
Care and cleaning.
on bottom of freezer
the freezer clogged.
Cubes jammed in chute. •Poke ice through with a wooden spoon.
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Before you call for service…
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