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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.
In Canada visit www.GEAppliances.ca. You may not need to call for service.
Problem
Possible Causes What To Do
Start status The door was opened or the • Press the Start button once and close the door to start the dishwasher.
indicator light flashing cycle was interrupted. Press the Start button a second time when the dishwasher is running only
if you wish to cancel the cycle.
Dishwasher BEEPS This is a reminder that your • Press Start and close the door.
once every minute dishwasher door has been left
open during operation. It will
continue beeping until you press
Start and close the door.
Display shows Possible leak is detected • Some models are equipped with leak detection and the cycle will be cancelled if
“LEAK DETECTED” a leak is detected. The display will show “LEAK DETECTED”. Call for service.
Beeping at the end This is normal. The dishwasher • To turn off the double beep indicator (or re-activate it if it was previously
of the cycle will beep twice at the end of the turned off), press the Heated Dry button 5 times within 3 seconds.
(on some models) cycle. A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.
Dishes and flatware Ultra Fine or Fine filter is clogged • See the Care and cleaning section.
not clean Low inlet water temperature • Make sure inlet water temperature is correct (see the Using the dishwasher
section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn
off the faucet. This ensures the entering water is hot. Select Wash Temp Boost
or Boost Temp if available.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged • Clean the air gap or flush the disposer.
Improper rack loading • Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher section.
Poor performing detergent • Use a highly rated detergent such as
Cascade
®
Platinum Pacs
.
Leak detected • Some models are equipped with leak detection and the cycle will be cancelled if
a leak is detected. The display will show “LEAK DETECTED”. Call for service.
Spots and filming Extremely hard water • Use rinse agents such as Cascade
®
Complete Rinse Aid to prevent spots and
on glasses and prevent new film buildup.
flatware
• If water is extremely hard, a softener may be required.
Low inlet water temperature • Make sure water temperature is at least 120°F (49°C).
Overloading or improper • Load dishwasher as shown in the Loading Place Settings section.
loading of the dishwasher
Old or damp powder detergent • Make sure detergent is fresh.
Rinse agent dispenser empty • Refill with rinse agent such as Cascade
®
Complete Rinse Aid.
Too little or low performing • Make sure you use the proper amount of highly rated detergent.
detergent
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