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Problem Possible Causes What To Do
Noisy operation Floor may be weak, causing •Placing 2 X 4’s (51 mm X 102 mm) under the length of
or cabinet vibrates freezer to vibrate when the freezer will help support it and may reduce vibration.
compressor is on.
Cabinet is not positioned •Adjust legs (on Upright models). See Preparing to
solidly on floor. install the freezer. Or use shims for uneven floor.
Freezer is touching the wall. •Level freezer or move slightly. See Level Freezers.
Freezer temperature Door/lid left open. •Check to see if package is holding door/lid open.
too warm
Too frequent or too long
door/lid openings.
Temperature control is set •Turn control to a colder setting. Allow several hours for
too warm. the temperature to stabilize.
Large amounts of water or hot food
•Wait until the freezer has had a chance to reach its
may have been stored recently. selected temperature.
Freezer has been disconnected •Freezer requires 4 hours to cool down completely.
recently.
Foods defrosting Temperature control •Move the control to a temperature setting.
in OFF position.
Freezer is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open. •Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Freezer temperature Temperature control •See About the operation of your freezer.
too cold set too cold.
Moisture forms on Not unusual during •Wipe surface dry.
outside of cabinet periods of high humidity.
Door may not be seating properly, •See Preparing to install the freezer.
causing cold air from inside the
freezer to meet warm moist air
from the outside.
Interior light does No power at outlet. •Replace fuse or reset the breaker.
not work
Freezer is unplugged. •Push the plug completely into the outlet.
(on some models)
Light bulb burned out. •Replace bulb.
Door/lid won’t fully Legs need adjusting. •See Preparing to install the freezer.
close by itself
Package holding door/lid open.
Slow starting time Built-in overload protection.
after being off
Excessive frost Door/lid left open. •Check to see if package is holding door/lid open.
buildup
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation
Instructions
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