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Problem Possible Causes What To Do
Noise
Some of the sounds you’ll • Detergent cup opening.
hear are normal
• The motor starting during the drying period.
• Water draining out of the tub immediately after you
start the dishwasher.
Utensils are not secure in the • Make sure everything is secured in dishwasher.
rack or something small has
dropped into the rack
Motor hums • Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
• Dishwasher control was not advanced properly to the start
of the desired cycle. Advance the control to the start of
the desired cycle.
Detergent left in
Dishes are blocking the • Reposition the dishes.
dispenser cups
detergent cups
Water won’t pump
Drain is clogged • If you have an air gap, clean it.
out of the tub
• Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent wasn’t used • Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
, Cascade Complete
®
and Electrasol
®
Dishwashing
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds evaporate. Add 1 gallon (4 L) of cold water to the tub.
Close and latch the dishwasher. Pump out water by slowly
turning the dial until a drain period is reached. Repeat if
necessary.
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Stained dishwasher parts
Detergent with • Some detergents contain colorant (pigment or dyes) that
colorant was used will discolor the tub interior with extended use. Check the
detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Cascade
®
, Cascade Complete
®
and Electrasol
®
Dishwashing
Detergents have been approved for use in all GE dishwashers.
Some tomato-based • Use of the
RINSE
cycle after adding the dish to the load can
foods can stain decrease the level of staining.
Dishes and flatware
Low inlet water temperature • Make sure inlet water temperature is correct (see page 7).
not clean
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware does not block the detergent
dispenser or the wash arms.
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.ca. You may not need to call for service.
12
Operating Instructions Safety Instructions
Consumer Support
Troubleshooting Tips