MICROLAB
®
Carousel User Guide (June 2003)
25
Troubleshooting
In the event of an error during run time, click on the Help button (if
available). The message should provide some clues to the cause of the error
and a possible remedy. If not, try to reproduce the error, record the error code
and message, and notify Hamilton Company Technical Service. See
“Contacting Hamilton Company” section on page 29. In addition, table 3
lists the most common error conditions for the carousel and the associated
corrective actions.
Table 3. Common error conditions
Error code Possible cause Corrective action
Ox5E 8001 Unable to initialize Contact Hamilton Service
Ox5E 8002 Unable to initialize Contact Hamilton Service
Ox5E 8003 Motion not detected Bad sensor; contact
Hamilton Service
Ox5E 8004 Motor stalled Remove obstacles. Avoid
moving platter by hand
during motion.