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Model OFE/OFG/OEA/OGA-341, 342
5-1. TROUBLE SHOOTING GUIDE
Problem Cause Correction
POWER switch ON but fryer • Open circuit • Plug fryer in
completely inoperative
• Check breaker or fuse at supply
box
Shortening will not • Open high limit • Reset high limit per
heat but lights are on. circuit High Limit Temperature
Error message “E10” Control Section
• Drain valve open • Turn drain valve handle to
Error message “E15” closed position
Foaming or boiling • Water in shortening • At end of Cook Cycle, drain
over of shortening shortening and clean
• Improper or bad • Use recommended shortening
shortening
• Improper filtering • Refer to the procedure covering
filtering the shortening
• Improper rinsing after • Clean and rinse the frypot, then
cleaning the fryer dry thoroughly
Shortening will not • Drain valve clogged • Open valve, force cleaning
drain from frypot with crumbs brush through drain
Filter switch on, • Motor thermal • Reset thermal switch per section
motor does not run protector tripped on Filter Pump Motor
Protector – Manual Reset
More detailed troubleshooting information is available in the Technical Manual, available at
www.hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.
903 5-1
SECTION 5. TROUBLESHOOTING