Filter
Top Products
Service Information
Check the following list to be sure a service call is really necessary. A quick reference
of this manual may prevent an unneeded service call.
If nothing on the cooktop operates:
• check for a blown circuit fuse or a tripped main circuit breaker.
• check if cooktop is properly connected to electric circuit in house.
If cooktop elements do not get hot enough:
• surface controls may not be set properly.
• voltage to house may be low.
• cookware may not be flat or the correct size or shape.
If elements emit a slight odor and/or smoke when first turned on:
• this is normal.
If' tiny scratches or abrasions appear on cooktop:
• coarse particles (i.e. sugar, dust, salt) was between cookware bottoms and
cooktop.
• incorrect cleaning materials were used to clean cooktop.
• glass cookware was slid across the cooktop.
• cookware with rough bottoms was used.
If metal-markings appear on cooktop:
• metal cookpots or utensils were slid across the cooktop.
If brown streaks and/or areas of discoloration with a metallic sheen
appear on cooktop:
• boilovers burned onto the cooktop.
• mineral deposits from water of food burned onto the cooktop.
• soil from cookpot bottom was transferred to the cooktop.
• incorrect cleaning materials were used.
If You Need Service
• call the dealer from whom your appliance was purchased or the authorized Jenn-
Air Service Contractor listed in the Yellow Pages. Your Jenn-Air Service
Contractor can provide better and faster service if you can accurately describe
problems and give model and serial number of the appliance. Be sure to retain
proof of purchase to verify warranty status. Refer to WARRANTY for further
information of owner's responsibilities for warranty service.
• if the dealer or service company cannot resolve the problem, write to MAYCOR
Parts and Service Co., P.O. Box 2370, Cleveland, TN 37320-2370, 615-472-
3333
• use and care manuals, service manuals, and parts catalogs are available from
MAYCOR for a nominal charge.
All specifications subject to change by manufacturer without notice.
11