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PROBLEM CAUSE CORRECTION
SOUND AND NOISE (Cont.)
Popping or cracking sound * Metal parts undergo expansion * This is normal. Sound will level off or disappear as
when compressor comes on. and contraction, as in hot water freezer continues to run.
pipes.
Bubbling or gurgling sound, • Refrigerant (used to cool • This is normal.
like water boiling, freezer) is circulating
throughout the system.
Vibrating or rattling noise. *
Freezer is not level. It rocks on
the floor when it is moved
slightly.
Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
Freezer is touching the wall.
Level the unit. Refer to "Leveling" in the First Steps
Section.
Ensure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under part of the
freezer.
Relevel the freezer or move freezer slightly. Refer to
"Leveling" in the First Steps Section.
WATER/MOISTURE/FROST iNSiDE FREEZER
This is normal.Moisture forms on inside
freezer wails.
Weather is hot and humid,
which increases internal rate of
frost build-up.
Door may not be seating
properly.
Door is kept open too long, or
is opened too frequently.
See "DOOR PROBLEMS" Section.
Open the door less often.
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture forms on ouside of • Door may not be seating • See "DOOR PROBLEMS" Section.
freezer, properly, causing the cold air
from inside the freezer to meet
warm moist air from outside.
ODOR IN FREEZER
Odors in freezer • Interior needs to be cleaned. • Clean interior with sponge, warm water, and baking
Foods with strong odors are in soda.
the freezer. * Cover the food tightly.
DOOR PROBLEMS
Door will not close.
Freezer is not level. It rocks on
the floor when it is moved
slightly.
Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
This condition can force the cabinet out of square and
misalign the door. Refer to "Leveling" in the First Steps
Section.
Level the floor by using wood or metal shims under the
freezer or brace floor supporting the freezer.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned out. • Follow directions under "Interior Light" or "Mid Level
Light" in the Freezer Features Section.
No electric current is reaching • See "FREEZER DOES NOT RUN" Section.
the freezer.
AUTOMATIC ICE MAKER
Automatic ice maker not • Ice maker is not working • Ensure the wire signal arm is not in the UP position.
working. (some models) • Water supply is turned off.
• Water pressure is too low.
• The freezer is not cold enough.
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