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Troubleshooting Flow Chart
©2004 Maytag Appliances Company 16022783 Rev. 0
22
Is there a problem
with the door or door
latch?
No
Will the door close
and latch
completely?
Yes
Yes
Do both door
switches work
correctly?
No
Repair or
replace
door switch
No
If the unit won't
start after
pressing the start/
cancel key
multiple times
then replace
control
Yes
A
Is the door latch or
striker broken?
No
Yes
Repair or
replace
latch or
striker
With the door switches
closed, is there 105VAC
(minimum) between ST-
3 & ST-11 on control
board?
Yes
No
I
s
t
h
e
r
e
1
0
5
V
A
C
(
m
i
n
i
m
u
m
)
t
o
t
h
e
j
u
n
c
t
i
o
n
b
o
x
?
R
e
p
a
i
r
i
n
s
t
a
l
l
a
t
i
o
n
p
r
o
b
l
e
m
N
o
Repai
r
o
r
repla
c
e
wire
harne
s
s
Y
e
s
Is there 105VAC
(minimum) between
J5, pin 8 & ST-10?
Yes
N
o
Is there a problem
draining the unit?
No
Yes
Is the carry over
volume after the
cycle is complete
correct?
No
Yes
Is the drain pump
clogged?
No
Yes
Is the unit level?
Yes
No
Unclog
drain pump
Is the drain outlet
check valve stuck
open?
Yes
No
Replace
valve
Level unit
Is there food soil at
front of tub or door
bottom?
No
Yes
See Wash
Performance
Flow Chart
Repair or
reconfigure
drain
system
Are the drain line
and air break
operating correctly?
No
Yes
Will the drain pump
come on during a
drain only cycle?
Yes
No
Replace
drain pump
C
Is there 105VAC to
drain pump during
drain cycle?
Yes
Replace
Control
No
B
Drain Problem
D
o
o
r
o
r
L
a
t
c
h
P
r
o
b
l
e
m
See "A" in
flow chart
Wash
Performance
V
e
r
i
f
y
t
h
e
d
o
o
r
i
s
o
n
b
o
t
h
h
i
n
g
e
s
,
b
o
t
h
d
o
o
r
s
p
r
i
n
g
s
a
r
e
a
t
t
a
c
h
e
d
c
o
r
r
e
c
t
l
y
,
a
n
d
i
n
s
t
a
l
l
a
t
i
o
n
i
s
c
o
r
r
e
c
t
From
Page 1
From
Page 1
I
s
t
h
e
r
e
a
p
r
o
b
l
e
m
w
i
t
h
t
h
e
r
a
c
k
?
N
o
N
o
Y
e
s
Y
e
s
Y
e
s
R
e
p
l
a
c
e
r
a
c
k
N
o
N
o
R
a
c
k
P
r
o
b
l
e
m
No
Are both sides
adjusted to same
height?
A
d
j
u
s
t
t
o
s
a
m
e
h
e
i
g
h
t
I
s
t
h
e
r
e
a
b
r
o
k
e
n
p
a
r
t
?
O
r
d
e
r
r
e
p
l
a
c
e
-
m
e
n
t
p
a
r
t
I
s
i
t
h
a
r
d
t
o
m
o
v
e
i
n
o
r
o
u
t
?
Will th
e
r
a
c
k
adusters
l
o
c
k
i
n
t
o
pla
c
e
?
R
e
p
l
a
c
e
r
a
c
k
a
d
j
u
s
t
e
r
s
N
o
W
i
l
l
t
h
e
r
a
c
k
s
l
i
d
e
a
l
l
t
h
e
w
a
y
i
n
?
R
e
m
o
v
e
i
t
e
m
t
h
a
t
i
s
b
l
o
c
k
i
n
g
r
a
c
k
Y
e
s
N
o
Y
e
s
I
s
f
o
o
d
t
r
a
p
p
e
d
i
n
r
a
c
k
s
l
i
d
e
s
?
R
e
m
o
v
e
f
o
o
d
N
o
I
s
r
a
c
k
w
a
r
p
e
d
c
a
u
s
i
n
g
i
t
t
o
b
i
n
d
Y
e
s
B
e
n
d
b
a
c
k
i
f
p
o
s
s
i
b
l
e
o
r
r
e
p
l
a
c
e
A
r
e
b
o
l
t
s
i
n
t
u
b
w
h
e
e
l
s
t
i
g
h
t
?
T
i
g
h
t
e
n
b
o
l
t
s
Y
e
s
N
o
Y
e
s
Y
e
s
S
n
a
p
s
n
u
g
g
e
r
s
t
o
r
a
c
k
A
r
e
s
n
u
g
g
e
r
s
a
t
b
a
c
k
o
f
r
a
c
k
f
u
l
l
y
s
n
a
p
p
e
d
t
o
r
a
c
k
?
Y
e
s
N
o
D
i
s
p
e
n
s
e
r
p
r
o
b
l
e
m
Is the
r
e
a
p
r
o
b
l
e
m
with t
h
e
d
i
s
p
e
n
s
e
r
?
S
e
e
"
A
"
i
n
f
l
o
w
c
h
a
r
t
W
a
s
h
P
e
r
f
o
r
m
a
n
c
e
C
o
m
p
l
e
t
e
N
o
Y
e
s
F
r
o
m
P
a
g
e
1