Filter
Top Products
Some minor problems can be corrected without contacting Miele. The following
overview is designed to help you resolve these yourself.
If having followed the suggestions below, you still cannot resolve the problem,
please contact Miele.
To prevent unnecessary loss of temperature it is advisable not to open the door of
the appliance while waiting for it to be serviced.
Unauthorised installation, maintenance and repairs can cause considerble
danger to users. Installation, maintenance and repair work must only be carried
out by a Miele authorised technician.
Problem Possible cause Remedy
The appliance is not
getting cold. The
interior lighting
does not come on
when the door is
opened and the
display is not lit up.
The appliance has not
been switched on.
^ Switch the appliance on.
The display should then
light up.
The plug is not inserted in
the socket correctly.
^ Insert the plug in the
socket correctly and
switch on. When the
appliance is switched off
the mains connection
symbol t appears in the
display.
Check whether the mains
fuse has tripped. There
could be a fault with the
appliance, the household
electrical wiring or another
electrical appliance.
^
Contact a qualified
electrician or Miele.
The appliance is not
getting cold
although the interior
lighting and the
appliance appear to
be working
normally.
Demo mode is activated
and the symbol r appears
in the display. This allows
the appliance to be
displayed in the showroom
without the cooling system
being switched on. Do not
activate this setting for
domestic use!
^
Contact the Service
Department to find out
how to deactivate Demo
mode on your appliance.
Problem solving guide
38