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Troubleshooting
Low Temperature Cooking Mode
Autoboil Mode
Symptom Possible cause
■ Heating time takes
too long.
■ The base of the pan or top plate is dirty.
■ A lid has not been used.
■ Water was added to the pan during Autoboil mode.
■ The lid is removed or the pan is moved during Autoboil
Mode.
■ Cookware with a non-stick coating may affect the
sensor detection. If the water is not boiled after the
beep, continue heating up as required.
■ No power - heating
does not start.
The top plate is too hot for Autoboil Mode. Autoboil Mode
will start automatically when the top plate is cooled
down.
Symptom Possible cause
■ Preheating time
takes too long.
■ The actual
temperature is
different from the
set temperature.
■ Food is not
achieving set
temperature.
■ The pan has been moved away from Genius Sensor.
■ The base of the pan or top plate is dirty.
■ Water, oil, or food was added during preheating.
■ The temperature on the base of the pan may vary
from the set temperature depending on the type of
cookware.
■ Due to the variety of food types and pans, the actual
temperature of food may be different from the set
temperature.
■ Cookware with a non-stick coating may affect the
sensor detection.
Adjust the temperature as required with
slider (KY-B64CG).
■ No power -
heating does not
start
The top plate is too hot for the temperature set. Heating
will start automatically when the top plate is cooled down.