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Chapter 6
41
Chapter 6: Troubleshooting your
roomsystem
Resolving hardwareissues 41
Locating serial numbers 42
Locating powerand status lights 42
Resolving issues with the interactive flat panels 43
Resolving issues with the console 46
Resolving issues with the camera 46
Resolving issues with the microphones 47
Resolving issues with the speakers 47
Resolving issues with connected laptops 48
Resolving software issues 49
Testing yourroom system 49
Accessing SMARTSettings 50
This chapter provides you with the information necessary to solve simple issues that can occur
with your room system’s hardware and software.
Resolving hardware issues
This sectionexplains how to resolve common issues with your room system’s hardware. If
issues persist or aren’t covered, contact SMARTSupport (smarttech.com/contactsupport).