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Model C300 Troubleshooting Guide
Section 8 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
1. Product is too stiff. a. Too much water to syrup
ratio. I mproper brix
adjustment.
a. Adjust the brix
accordingly.
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b. Consistency control needs
adjustment.
b. Contact a service
technician.
---
c. Torque coupling bound in
W ARM position.
c. Contact a service
technician.
---
2. Product is too soft. a. Freezer in a defrost cycle. a. Wait for defrost cycle to
end.
---
b. Consistency control needs
adjustment.
b. Contact a service
technician.
---
c. Torque coupling bound in
COLD position.
c. Contact a service
technician.
---
d. Broken s prings in torque
coupling.
d. Contact a service
technician.
---
3. No product is being
dispensed.
a. Product frozen- up in
freezing cylinder.
a. See problem No. 1.
---
4. Freezer will not operate i n
the BEATER or AUTO
mode.
a. Unit is unplugged. a. Check the plug at wall
receptacle.
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b. Blown fuse, or the circuit
breaker is off.
b. Replace the fuse or turn
the b reaker on.
---
c. Beater motor i s out on
overload. Check fault
description screen.
c. Allow the motor to cool.
Press the AUTO (- - >)
key. Call a service
technician if the beater
motor goes out on
overload again.
13
5. No compressor operation
in t he AUTO mode.
a. Beater motor is out on
overload. Check the fault
description screen.
a. Allow the motor to cool.
Press the AUTO (- - >)
key. Call a service
technician if the beater
motor goes out on
overload again.
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b. The torque c oupling is
bound in the COLD
position.
b. Contact a service
technician.
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c. Condenser dir ty, A/C. c. Clean condenser monthly.
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d. Water supply off, W/C. d. Turn the water on.
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