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M Oven Care and Use Manual
Trouble Shooting
Before Calling for Service
You can often correct operating problems yourself. If your microwave oven fails to work properly,
locate the operating problem in the list below and try the solutions listed for each problem. If the
microwave oven still does not work properly, refer to Page 24 to obtain service.
PROBLEM POSSIBLE CAUSES
Oven does not start Is there power to the oven?
Is the door closed?
Is the cooking time set?
Arcing or sparking Are you using approved cookware?
Is the oven empty?
Incorrect time of day Have you tried to reset the time of day?
Unevenly cooked foods Are you using approved cookware?
Is the glass turntable in the oven?
Did you turn or stir the food while it was cooking?
Were the foods completely defrosted before cooking?
Was the time and cooking power level correct?
Overcooked foods Was the time and cooking power level correct?
Undercooked foods Are you using approved cookware?
Were the foods completely defrosted before cooking?
Was the time and cooking power level correct?
Are the ventilation ports clear?
Improper defrosting Are you using approved cookware?
Was the time and defrosting power level correct?
Did you turn or stir the food during the defrosting cycle?
WARNING:
This equipment generates and uses ISM
frequency energy and if not installed and used
properly in strict accordance with the
manufacturer’s instructions, may cause
interference to radio and television reception. It
has been type tested and found to comply with
limits for ISM Equipment pursuant to part 18 of
FCC Rules, which are designed to provide
reasonable protection against such interference
in a residential installation.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause interference to radio or
television reception, which can be determined by
turning the oven off and on, the user is
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE
STATEMENT (U.S.A. ONLY)
• Reorient the receiving antenna of the radio
or television.
• Relocate the microwave oven with respect to
the receiver.
• Move the microwave oven away from the
receiver.
• Plug the microwave oven into a different outlet
so that the microwave oven and the receiver
are on different branch circuits.
The manufacturer is not responsible for any radio
or TV interference caused by unauthorized
modification to this microwave oven. It is the
responsibility of the user to correct such
interference.
Page 22
Trouble Shooting
encouraged to try to correct the interference
by one or more of the following measures: