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L5557B 10/07 West Bend, a Brand of Focus Electrics, LLC. Printed in China
PRODUCT WARRANTY
Appliance 1 Year Limited Warranty
Focus Electrics, LLC (“Focus Electrics”) warrants this appliance from failures in the material
and workmanship for one (1) year from the date of original purchase with proof of purchase,
provided the appliance is operated and maintained in conformity with the provided Instruction
Manual. Any failed part of the appliance will be repaired or replaced without charge at Focus
Electrics’ discretion. This warranty applies to indoor household use only.
This warranty does not cover any damage, including discoloration, to any non-stick surface of
the appliance. This warranty is null and void, as determined solely by Focus Electrics if the
appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the
appliance is altered in any way.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICUALR PURPOSE, PERFORMANCE, OR
OTHERWISE, WHICH ARE HERBY EXCLUDED. IN NO EVENT SHALL FOCUS ELECTRICS
BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL,
FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION
WITH THIS APPLIANCE.
If you think the appliance has failed or requires service within its warranty period, please
contact the Focus Electrics Customer Service Department at (866) 290 –1851 or e-mail us at
service@focuselectrics.com. Return shipping fees are non-refundable. A receipt proving
original purchase date will be required for all warranty claims. Hand-written receipts are not
accepted. Focus Electrics is not responsible for returns lost in transit.
Valid only in USA and Canada
REPLACEMENT PARTS
Replacement parts, if available, may be ordered directly from Focus Electrics online at
www.focuselectrics.com, or you may call or e-mail the service department at the number/e-mail
address listed above, or by writing to us at:
Focus Electrics, LLC
Attn: Customer Service
P. O. Box 2780
West Bend, WI 53095
Be sure to include the catalog/model number of your appliance (located on the bottom/back of
the unit) and a description and quantity of the part you wish to order. Along with this include
your name, mailing address, Visa/MasterCard number, expiration date and the name as it
appears on the card. Checks can be made payable to Focus Electrics, LLC. Call Customer
Service to obtain purchase amount. Your state’s sales tax and a shipping/processing fee will
be added to your total charge. Please allow two (2) weeks for delivery.
This manual contains important and helpful information regarding the safe use and care of your
new Focus Electrics product. For future reference, attach dated sales receipt for warranty proof
of purchase and record the following information:
Date purchased or received as gift: _______________________________________________
Where purchased and price, if known: _____________________________________________
Item number and Date Code (shown bottom/back of product) ___________________________