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Call the Consumer Assistance Center toll free
at 1-800-253-1301. Consultants
are available to assist you.
When calling:
Please know the purchase date, and
the complete model and serial number
of your appliance (see the “A Note to You” section).
This information will help Whirlpool better respond to
your request.
Consultants provide assistance with:
•
Installation information
•
Use and maintenance procedures
REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you
the cost of a service call. If you still need help, follow the instructions below.
IF YOU NEED ASSISTANCE OR SERVICE
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we
recommend that you only use Factory Specified
Parts. Factory Specified Parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new
CROSLEY
®
appliance.
To locate Factory Specified Parts in your area,call
the Consumer Assistance Center telephone number
or your nearest Whirlpool designated service center.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
Crosley with any questions or concerns at:
Crosley Distribution Center
675 N. Main St.
Winston-Salem, NC 27102-2111
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
Whirlpool designated service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United States.
To locate the Whirlpool designated service company
in your area, you can also look in your telephone
directory Yellow Pages.
Please include a daytime phone number in your
correspondence.