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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
3. If you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a
cycle:
l
Is the door tightly closed and securely
latched?
. ,
k
Whirlpool has a
nationwide net-
work of franchised
l
Has the cycle been correctly set?
l
Is the water turned on?
““1
2
TECH-CARE@ Serv-
ice Companies.
TECH-CARE service
technicians are
7mH-CARE
trained to fulfill the
FRANCHISED SERVICE
product warranty
l
Have you checked your home’s main fuses or
and provide after-
circuit breaker box?
warranty service,
l
Is the dishwasher wired into a live circuit with
anywhere in the United States. To locate TECH-
the proper voltage.
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
l
If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
service.
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR
MAJOR - REPAIRING 8 PARTS
If water remains in the dishwasher:
OR
WHIRLPOOL APPLIANCES
WH,RLPOOt APPLIANCES
l
Has the cycle completed?
FRANCHISEDTECH CARESERVICE
FRANCHISEDTECH CARESERVICE
l
A small amount of remaining water is normal.
SERVIC‘E (‘0.Ml’A.~/ES
.SEHI,,‘E ~‘,,.w,:-l.v,t.\
l
Is drain air gap clogged?
XYLSERVICECO
XYZSERVICECO
123MAPLE
999-9999
123MAPLE
999~9999
If detergent remains in the covered detergent
OR
WASHING MACHINES, DRYERS
cup:
8 IRONERS-SERVICING
l
Is the bottom rack in backwards? (The rack
WHIRLPOOL APPLIANCES
bumpers should be at the front.)
FRANCHISEDTECH CARESERVICE
l
Is the dishwasher detergent fresh and dry with-
StXL’Ic‘E ~‘o.IIPAII\.YIES
XYZSEAVICECO
out lumps?
123MAPLE 999 9999
l
Is the cycle completed?
2. If you need assistance%.
4. If you have a problem%.
Call our COOL-LINE service assistance tele-
Call Whirlpool COOL-LINE@ service assist-
phone number [see Step 2) and talk with one of
ante telephone number. Dial free from any-
our Consultants, or if you prefer, write to:
where In the U.S.:
l-800-253-1301
Mr. Robert Stanley
Division Vice President
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
Whirlpool Corporation
isfactory operation from your appliance or, if
2000 US-33, North
service is necessary, recommend a qualified
Benton Harbor, Ml 49022
service company in your area.
5. If you need FSP”
replacement parts? . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this sym-
bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSP re-
placement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
14
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.