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If you need service or assistance, we suggest
you
follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
1. If dishwasher wont run, or stops during cycle:
l
Is door tightly closed and securely latched?
l
Has cycle been correctly set (and control
knob pulled out]?
l
Is water turned on?
l
Has house fuse blown or circuit breaker
tripped?
l
Is the power cord plugged in (if so
equipped)?
l
Has electrical power been interrupted?
l
If motor has stopped because of overload,
it will automatically reset itself within a few
minutes. If motor does not start, call for
service.
2. If water remains in the dishwasher:
l
Has the cycle completed?
l
Is drain air gap clogged?
3. If detergent remains in the covered detergent
cup:
l
Is the bottom rack in backwards? [The rack
bumpers should be at the front.)
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Is the dishwasher detergent fresh and dry
without lumps?
l
Is the cycle completed?
4. If you hear grinding, grating, crunching, buzz-
ing sounds:
8 A hard object has probably entered the
POWERCLEAN Module.The sound should
stop when the object is ground up.
2. If you need assistance’;:...
Call Whirlpool COOL-LINE ’ service assis-
tance telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 81 Hawaii
. . . . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
company in your area.
3. If you need service”...
I FRANCHISED SERVICE I
Whirlpool has a na-
tionwide network of
franchised TECH-
CARE’ Service Com-
panies. TECH-CARE
service technicians
are trained to fulfill
the product warranty
and provide after-
warranty service,
anywhere in the
United States. To locate TECH-CARE service in your
area, call our COOL-LINE service assistance tele
phone number (see Step 2) or look in your tele-
phone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE h REPAIR MAJOR-REPAIRING 6 PARTS
WHlRLPOOLAPPLlANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESEAVICE FRANCHISEDTECH CARESERVICE
SEH\ l(‘E c OW/??.~/E\ ,SEK\~I(‘E (‘OMI'.4 \/.r:
XYZSERVICECO XYLSERVICE CO
123 Maple
393 3993
123 Maple
999~9999
OR
WASHlNG MACHINES. DRYERS
., IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARESERVICE
.SERI,<‘E r‘oM1’.4.vIE
XYZSERVlCE CO
i23 Maple
333 3993
FSP
quallty parts. took for this
symbol of quality whenever
you need a replacement part
R for your Whirlpool appliance
FSP replacement parts
will fit right and work right. because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
0
FSP is o registered trademark
of Whirlpool Corporahon for
4. If you have a problem”. . .
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
.If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
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