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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little thongs
you con find and fix yourself wrthout tools of any kind.
If electricity goes off:
Learn how long power will be off by calling the
power company.
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If sewice is to be interrupted 24 hours or less, keep
freezer closed. Most food will stay frozen
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If sewrce IS to be interrupted longer than 24 hours,
do thrs.
1. Remove all unfrozen food and store in a frozen
food locker OR...
2. Place dry ice on top of food, usrng as large
preces as possible Protect your bonds with
gloves when using dry ice
3. If neither food locker storage or dry ice is
CIVOII-
able, use or con perishable food at once
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The length of time food will stay frozen depends on
several factors. For instance: 0 full freezer will reman
cold longer than a freezer pc~rt~clly filled. And a
freezer full of meat
WI/I
stay cold longer than a
freezer filled with baked goods Also, if the food str!l
contains ice crystals, it may be safely refrozen, ol-
though the quality and flavor may be affected Use
this food as soon as convenient. If the condirion of
the food is poor or is in any way questionable. 11
IS
wrse to dispose of It.
If freezer stops running:
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Check to see if power cord is plugged Into the
outlet
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Check fuse box or circuit breaker
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Check electrrc company for a power farlure.
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Be sure Temperature Control is turned ON
If compressor seems to run too long:
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Check to see that condenser, located on bock of
freezer, IS free of dust and Irnt.
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On hot summer days or If room is hot, compressor WIII
run longer to provide the correct amount of coolrng
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If large amounts of unfrozen food have been put
Into the freezer, compressor will run longer
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Check to see that there IS enough air circulation
space above and rn bock of the freezer
0
FSP
R
2. If you need assistance*...
Call Whirlpool COOL-LINE” service assistance
telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
tory operatron from your appliance or, If service is
necessary, recommend o qualified sewice company
in your area.
3. lf you need servicti...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE”
-
to fulfill the product
FRANCHISED SERVICE
anywhere in the United
States. To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look in your telephone directory Yellow Pages under,
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
SKii\'l('E c '0.~1I'A.VIE.S .SE:KVIi,E ('O.MI'rLV/E.S
XYZ SERVICE CO XYZ SERVICE CO
123 Maple
999-9999 123 Maple
999.9999
OR
WASHING MACHINES, DRYERS
8 IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
.SEIIL’If’E (‘O.WI’A.\I~..S
XYZSERVICE CO
123 Maple 999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our
Consultants, or if you prefer, write to,
Mr Robert F Gunts, Vice President
Whrrlpool Corporatron
Adminrstrative Center
2000 US-33 North
Benton Harbor, Ml 49022
‘If you must call or write, please provide: model
number, serial number, dote of purchase, and a
complete description of the problem. Thus rnforma-
tion IS needed in order to better respond to your
request for assistance.
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