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If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
toll-free telephone number for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s complete model and seriil numbers,
and
the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. lt couM save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing operates
The
power supply cord is
Plug power supply cord into
a
live circuit
not plugged into a live
with proper voltage. (See Installation
circuit with the proper
Instructions.)
voftage.
A household fuse has
Replace household fuse or reset circuit
blown or a circuit breaker
breaker.
has tripped.
The
oven
will not
The Oven Selector is not
Turn the Oven Selector to the desired
operste
turned to BAKE or BROIL.
setting.
A delayed start time has
Wait for the start time to be reached or
been set.
cancel and reset the controls.
The Oven Temperature
Turn the Oven Temperature Control
Control Knob is not turned
Knob to the desired setting.
to a temperature setting.
The MEALTIMER” clock
Set the MEALTIMER clock correctly.
is not set correctly.
(See “Using the MEALTIMER” clock” on
paw 17.1
The Stop or Start Time
If a delay start or stop is not desired, the
Knobs for the MEAL-
Stop and Start Time Knobs must be
TIMER clock are not set
turned to the correct time of day. Turn
at the correct time of day.
knobs till they pop out.
Surface units will
A household fuse has
Replace househoki fuse or reset circuit
not operate
blown or a circuit breaker
breaker.
has tripped.
You have not plugged in
Turn control knobs to OFF and plug
surface units all the way.
surface units in all the way. (See “Re-
placing” on page 25.)
The control knob(s) will
Turn knob(s) again, pushing in as
not turn.
you turn.
on
paw
29