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If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers, and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
POSSIBLE CAUSE
SOLUTION
The power cord is not plugged Plug the power cord into a live circuit
into a live circuit with proper
with proper voltage. (See Installation
voltage.
Instructions.)
Range is not properly con-
Contact an authorized Roper service
netted to gas supply.
technician to reconnect range to gas
supply. (See Installation Instructions.)
The oven will
not operate
A household fuse has blown
Replace household fuse or reset
or a circuit breaker has
circuit breaker.
tripped.
Controls are not set correctly.
Reset controls, if needed.
The Oven Selector is not
Turn the Oven Selector to the desired
turned to BAKE or BROIL.
setting.
A delayed start time has been
Wait for the start time to be reached
set.
or cancel and reset the control.
The Oven Temperature
Push in and turn the Oven Tempera-
Control is not turned to a
ture Control to a temperature setting.
temperature setting.
The MEALTIMERTM clock is
not set correctly.
Set the MEALTIMER clock correctly.
(See “Using the MEALTIMER clock’
on page 16.)
The Stop or Start Time Knobs
If a delay start or stop is not desired,
for the MEALTIMER clock are
the Stop and Start Time Knobs must
not set at the correct time of be turned to the correct time of day.
day. Turn knobs till they pop out.
The gas regulator valve is in
Move the regulator valve lever to the
the off position.
open position. (See Installation
Instructions.)
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