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21
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ On ceramic glass models, is the oven control lockout set?
See “Control Lockout” section.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Hot Surface indicator light stays on
■ Does the Hot Surface indicator light stay on after control
knob(s) have been turned off?
See “Cooktop Controls” section.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the range level?
Level the range. See the Installation Instructions.
Oven will not operate
■ Is the electronic oven control set correctly?
See “Electronic Oven Controls” section.
■ Has a delay start been set?
See “Timed/Delay Cooking” section.
■ On some models, is the oven control lockout set?
See “Control Lockout” section.
■ On some models, is the Sabbath Mode set?
See the “Sabbath Mode” section.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Oven indicator lights flash
■ Do the oven indicator lights flash?
See the “Display” and/or the “Oven Lights” section. If the
indicator light(s) keeps flashing, call for service. See
“Assistance or Service” section.
Clock not displayed
■ Is the range in Energy Save Mode?
See “Energy Save” in the “Settings” section.
No tones sound when keys are pressed
■ Have the tones been deactivated?
See “Tones” in the “Settings” section.
Display shows messages
■ Is the display showing “12:00”?
There has been a power failure. Clear the display. See
“Display” section. On some models, reset the clock, if
needed. See “Clock” in the “Settings” section.
■ Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See “Display” in the
“Electronic Oven Controls” section. If it reappears, call for
service. See “Assistance or Service” section.
Self-Cleaning cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
■ Has a delay start been set?
See “Timed/Delay Cooking” section.
Oven cooking results not what expected
■ Is the range level?
Level the range. See the Installation Instructions.
■ Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■ Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
■ Was the oven preheated?
See “Baking” and “Broiling” sections.
■ Is the proper bakeware being used?
See “Bakeware” section.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
■ Is the proper length of time being used?
Adjust cooking time.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■ Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■ Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.