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If You Need Service
Or
Assistance
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We suggest you follow these
steps:
1. Before calling for assistance . . .
Performance problems often result from little
things you can find and fix without tools of any
kind.
If the Display shows a time counting down but
the oven is not cooking:
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Is the oven door closed completely?
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Have you set the controls as a minute timer?
If nothing operates:
l
Is the power supply cord plugged into a live
circuit with the proper voltage? (See pages 26
and 32.)
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Have you checked your home’s main fuses or
circuit breaker box?
l
Have you checked the electric company for a
power failure?
If the microwave oven will not run:
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Is the oven being used as a timer?
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Is the door firmly closed and latched?
* Did you touch START/ENTER?
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Did you follow the directions exactly?
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Did you touch OFF/CANCEL to cancel previous
programming?
If the microwave cooking times seem too
long:
l
Is the electric supply to your home or wall
outlets low or lower than normal? Your electric
company can tell you if the line voltage is low.
Your electrician or service technician can tell
you if the outlet voltage is low.
. Is the Cook Power at the recommended
setting?
l
Are you allowing for more time when cooking
more food at one time?
If you do not hear the Programming Tone:
. Is the command correct?
If the fan seems to be running slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If the food does not heat and the fan is
running and the light is on:
l
Is the Child Lock feature on? This feature
inactivates the magnetron, but does not
inactivate the fan and light. See “Using child
lock’ on page 20 for instructions on canceling
Child Lock.
If there has been a power interruption, the
Display will show “12:OOw”. Reset the clock.
(See page 11.)
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