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Cooktop cooking results not
what expected
Improper cookware Ideal cookware should have a flat bottom, straight sides and a
well fitting lid, and the material should be of a medium to heavy
thickness.
Control knob set to incorrect
heat level
See “Cooktop Use” section.
Range is not level Level the range. See the Installation Instructions.
Oven will not operate Air in the gas lines If this is the first time the oven has been used, turn on any one
of the surface burner knobs to release air from the gas lines.
Electronic oven control set
incorrectly
See “Electronic Oven Controls” section.
Control is locked. Press and hold CONTROL LOCK for 3 seconds.
The range is in Demo Mode. Demo Mode will deactivate all heating elements. See “Demo
Mode” in the “Electronic Oven Controls” section.
Convention fan not turning on. The convection cycle is in the
first 5 minutes of operation.
This is normal. The convection fan will start running
approximately 5 minutes into the cycle.
Oven door is open. If the oven door is opened during convention cooking, the fan
will turn off immediately. It will come back on when the oven
door is closed.
Oven burner flames are yellow
or noisy
Range converted improperly If propane gas is being used, contact a service technician or
see cover for contact information.
Oven temperature too high or
too low
Oven temperature is calibrated
incorrectly.
See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Display shows messages Power failure (display shows
flashing time)
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter
followed by number)
Press CANCEL to clear the display. See “Control Display” in
the “Electronic Oven Controls” section. If it reappears, call for
service. See cover for contact information.
Start needs to be pressed so a
cycle can begin (display shows
“PRESS START”).
See the “Start” keypad feature in the “Feature Guide” section.
Mineral deposits are left on the
oven bottom after the Clean
cycle
Tap water was used in the Clean
cycle.
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use
a cloth dampened with water to thoroughly remove any vinegar
residue.
Range is not level. Mineral deposits will collect on dry areas of the oven bottom
during the Clean cycle. Level the range. See the Installation
Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use
a cloth dampened with water to thoroughly remove any vinegar
residue.
PROBLEM POSSIBLE CAUSES SOLUTIONS