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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the appliance wired properly?
See Installation Instructions.
Cooktop will not operate
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ On ceramic glass Touch Activated models, is the "Control
Lock" set?
See “Control Lock/All Off” section
■ On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop has flashing lights
■ Are there lights on the cooktop flashing on and off?
The following pattern of blinking lights on the cooktop control
panel indicates that one or more keys are permanently
pressed. Follow the steps below.
1. Make sure the cooktop controls are OFF.
2. Clean the cooktop touch control panel thoroughly. See
“General Cleaning” section.
3. If the cooktop lights continue to flash, disconnect power
or unplug the cooktop.
4. After 1 minute, reconnect power or plug in the cooktop.
5. If the lights continue to blink on and off, call for service.
The following pattern of alternately blinking lights on the
cooktop control panel indicates a temporary standby
condition to avoid over temperatures in the cooktop.
■ Let the cooktop cool down, and the blinking lights will stop.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
■ On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
A.30" (76.2 cm) models B.36" (91.4 cm) models