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Guarantee Conditions
Standard guarantee condiĆ
tions
We, Zanussi, undertake that if within 24 months of the
date of purchase this Zanussi appliance or any part
thereof is proved to be defective by reason only of
faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for la-
bour, materials or carriage on condition that:
– The appliance has been correctly installed and
used only on the electricity supply stated on the ra-
ting plate.
– The appliance has been used for normal domestic
purposes only, and in accordance with the manu-
facturer’s instructions.
– The appliance has not been serviced, maintained
repaired, taken apart or tampered with by any per-
son not authorised by us.
– All service work under this guarantee must be un-
dertaken by a Zanussi Service Force Centre.
– Any appliance or defective part replaced shall be-
come the Company’s property.
– This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside
these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
– Damage or calls resulting from transportation, im-
proper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
– Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
– Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
– Products of Zanussi manufacture which are not
marketed by Zanussi.
European Guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
– The guarantee starts from the date you first pur-
chased your product.
– The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of pro-
ducts.
– This guarantee relates to you and cannot be trans-
ferred to another user.
– Your new home is within European Community
(EC) or European Free Trade Area.
– The product is installed and used in accordance
with our instructions and is only used domestically,
i.e. a normal household.
– The product is installed taking into account regula-
tions in your new country.
Before you move please contact your nearest Cus-
tomer Care centre, listed below, to give them details of
your new home. They will then ensure that the local
Service Organisation is aware of your move and able
to look after you and your appliance.
France Senlis +33 (0) 3 44 62 29 29
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 0434 39 4700
Sweden Stockholm +46 (0) 8 672 53 90
UK Slough +44 (0) 1753 219897