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Troubleshooting
Please carry out the following checks on your
appliance before calling a Service Engineer. It
may be that the problem is a simple one which
you can solve yourself without the expense of a
service call.
In-guarantee customers should make sure
that the checks have been made as the
engineer will make a charge if the fault is not
a mechanical or electrical breakdown.
Please note that proof of purchase is required
for in-guarantee service calls.
PROBLEM POSSIBLE SOLUTION
The grill, ovens and timer do not work. Check that the appliance has been wired in
to the appliance supply and is switched on at
the wall.
Check that the main appliance fuse is
working.
If you have checked the above:
Allow the appliance to cool for a couple of
hours. The appliance should now be
working normally.
The grill and top oven work but the main oven
does not.
Check that the time of day has been set on
the clock.
The grill does not work or cuts out after being
used for a long period of time.
Ensure the cooling fan is running when the
grill is on. If the cooling fan fails, the grill will
not operate correctly. Contact your local
service force centre.
Leave the grill door open and allow the grill
to cool. After a couple of hours check that
the grill works as normal
The timer does not work. Check that the instructions for the operation
of the timer are being closely followed.
The oven is not cooking evenly. Check that the appliance is correctly
installed and is level.
Check that the recommended temperatures
and shelf positions are being used.
The indicator neons are not working correctly. Check that you have selected only the
function you require. Ensure all other
controls are in the off position.