I have a 2 burner VP-17. The coffe maker has recently stopped pumping out the water from the reservoir. I know there is power the burners work. The switches to top and lower work and I hear the heating element work building up steam. However, that is where the process ends no coffee. Please advise and tell me what to do to resolve this matter. I am a loyal customer and need my coffee. Thank you my #956-204-9050 and email is Sammyr350.sr@Gmail.com