new freezer won't freeze

Asked by herman on 03/25/2014 1  Answer

ManualsOnline posted an answer 10 years, 8 months ago

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0 Hello hermanclausan, thank you for your post! I see that your new freezer (LFFH21F7HWJ0) is not cooling. Is your freezer recently installed? If so, please allow 24-48 hours for temperature to stabilize. Otherwise, it could have a floating restriction in the lines or something more complicated like an issue with the sealed system that only a professional can repair. This can include the compressor not working correcting, the evaporator fan not turning, or even coolant in the lines with incorrect levels to properly cool. Do you hear the compressor running? If not, I suggest cleaning your freezer out including the coils you can reach (typically located underneath or behind the unit). Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bills falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If any of these suggestions prove to be ineffective, connect with a professional/manufacturer (confirm that freezer is in warranty) to accurately pinpoint any potentially more serious issues.
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