I buy this oven from Courts (M) Sdn Bhd at Jln Dato Lau Pak Khuan,Ipoh, Perak, Malaysia. After i settle payment and leave the shop, I realized that i don't have the maual of Faber Electric Oven FEO 55. I was turn back to the shop ask for the manual but they give me a lot nonsense excuses eg:- every oven also more or less the same ... I was very dissapointed with their attitude and such of bad services.