freezer stopped freezing

Asked by jeanette on 11/10/2013 1  Answer

ManualsOnline posted an answer 10 years, 10 months ago

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0 Good Afternoon jeanetteandrews29, thank you for allowing me to assist you! Often when a freezer is not cooling, it could have floating restriction in the line or something more complicated like an issue with the sealed system that only a professional can repair. This can include the compressor not working, the evaporator fan not turning, or even coolant in the lines at incorrect levels to properly cool. As part of routine maintenance, I suggest cleaning the condenser coils (typically located at the foot of your freezer) by unsnapping the sides and lifting outward towards you. Now, using an extended vacuum attachment and condenser cleaning brush, remove dust buildup from condenser coils on left side underneath refrigerator. Cleaning condenser coils typically resolves this issue. Make sure no food items are blocking any vents in the unit. Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If any of these suggestions prove to be ineffective, connect with a professional to accurately pinpoint any potentially more serious issues.
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