fridge is not cooling at the top. freezers doing the same

Asked by DAVID on 04/16/2014 1  Answer

ManualsOnline posted an answer 10 years, 5 months ago

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0 Hello dcampion, I am happy to assist you! I see that your question is listed under Frigidaire Side by Side refrigerator, FRS26LF7DSB and that both sections are not cooling properly. If this is correct, it could have a floating restriction in the line or something more complicated like an issue with the sealed system that only a professional can repair. This can include the compressor not working, the evaporator fan not turning, or even coolant in the lines at incorrect levels to properly cool. It is typically normal to hear the compressor running, humming, or even to be a little warm. However, if you do not hear the compressor at all, I suggest cleaning the unit out including the coils you can reach (typically located in the bottom behind the toe grille) and make sure no food items are blocking any vents in the unit. Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If any of these suggestions prove to be ineffective, connect with a professional to accurately pinpoint any potentially more serious issues.
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