I have a mode DGHS2644KF refrugerator and the freezer portion isn't freezing. The ice maker isn't working either, but this could be related to the fact it isn't freezing. I have replaced the ice maker and it still doesn't work. Please help.

Asked by Lori Kap on 09/22/2014 1  Answer

ManualsOnline posted an answer 9 years, 7 months ago

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0 Hello lakap, thank you for your inquiry! If your Frigidaire refrigerator (DGHS2644K3) is not cooling, it can cause your ice maker to not produce ice and it could have floating restriction in the line or something more complicated like an issue with the sealed system that only a professional can repair. This can include the compressor not working, the evaporator fan not turning, or even coolant in the lines at incorrect levels to properly cool. It is typically normal to hear the compressor running, humming, or even to be a little warm. However, if you do not hear the compressor at all, I suggest cleaning your refrigerator out including the coils you can reach (typically located in the bottom behind the toe grille) and make sure no food items are blocking any vents in your appliance. Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If any of these suggestions prove to be ineffective, connect with a professional to accurately pinpoint any potentially more serious issues. Best -OOS
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