I bought this unit second-hand and it did not have the manuals; Gaggenau also doesn't offer the manuals for this unit on its website either, probably because it's more than a couple of models old (at least 6+ years old); My oven looks like the bottom unit in this picture: http://images.google.com/imgres?imgurl=http://www.homeandgarden.com.au/images/products/fullsize/pr0_20104.jpg&imgrefurl=http://www.homeandgarden.com.au/productDetail.cfm%3Fproduct_id%3D20104%26hngs%3D1&h=401&w=405&sz=15&hl=en&start=36&tbnid=cInnCd9AYUIqgM:&tbnh=123&tbnw=124&prev=/images%3Fq%3Dgaggenau%2Boven%26start%3D20%26gbv%3D2%26ndsp%3D20%26svnum%3D10%26hl%3Den%26sa%3DN Thanks in advance!