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Question About GE Monogram Trash Compactor ZCG3500DSS
monogram compactor ZCGS150PSS...

My Monogram compactor quits compacting between cycles. The next time someone goes to compact the motor just hums. If I remove the drawer and hold the "drawer contacts" closed the motor still hums (so it's not the drawer closed contacts). I pull the compactor and drop the pan to expose the gears underneath. I spin the gears by hand one or two revs, button it back up, turn the power back on and shazam...it works again fine. Seems like a design flaw. Anyone know this fix?

Asked by randy on 05/09/2009 5  Answers

ManualsOnline posted an answer 15 years, 4 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

randy posted an answer 15 years, 4 months ago

3 I took the compactor apart, tested all the switches with a VOM. The electrical system is fine. I had read where people were having their servicemen tell them the motor needed replacing. Well, i think I am in agreement. The compactor (GE Monogram) is well designed and well built, but then they put this cheap chinese junk motor in it and it makes the rest of the unit useless. I could put an allen head wrench in the top of the motor armature and spin the motor as little as 1/2 turn and it would work again. Also I found the motor would hum anywhere (not just at the top of the compaction cycle). This motor is junk and I plan to flame GE since it's only 1.5 years old (just out of warranty)
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jason posted an answer 15 years, 4 months ago

0 I have the same problem, and came to the same conclusion after tearing the thing apart. This is ridiculous, the unit is only 2 years old. The contacs at the top of the motor have a gravity/inertia controlled contact and it has failed. Trying to find a motor.
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randy posted an answer 15 years, 4 months ago

0 So I took it apart again to check the part number on the motor (not so sure I trust the retailer that I bought it from to give me the right part number). Anyway, this time I spun the armature via the contacts at the top of the motor (power was turned off at the electrical panel). the switch sort of twisted without the armature moving. I'm suspecting the quality design and construction of this motor is sub-par. I closed it back up (without easily finding a part number on the motor) and now it's working again. I think the switch twisted on the armature (IDK). I ordered a motor from appliancezone.com. Cheapest motor I could find. $140. WC26X10005
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randy posted an answer 15 years, 4 months ago

0 Well Appliancezone.com hosed me. They charged my credit card and customer service has no idea when they will get one or ship to me. I still have no motor. Stay away from appliancezone.com
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