i got one of these hpim35w for free frome my friend and i tried it out but whene it started it wouldent put water in to the water bow because the water box was tilted the wrong way . so i tried turning it on and off but it dident work so i read the manual and it said that when you got the machine you where supposed to put the water box at a fourty 5 degree angle cus if you didnt then it would malfunction like its doing to me so if some one could help me that would be great