i JUST BOUGHT A 31138C TOASTER OVEN, AND WAS TRYING IT OUT, TOASTING A PIECE OF . BREAD. THE INSTRRUCTIONS SAID TO TURN THE TIMER DIAL PAST TEN, THEN BACK TO DESIRED TOAST SETTING. MY DIAL DID NOT TURN 'BACK', SO I THOUGHT MAYBE IT WENT ALL THE WAY AROUND CLOCKWISE, BACK TO THE TOAST IMAGES. BUT NO, IT WENT TO 30 MINUTES. I DID NOT WANT TO FORCE THE DIAL AND BREAK IT ON MY FIRST USE. SHOULD THE DIAL BE ABLE TO TURN COUNTER CLOCKWISE?